Commercial Insurance
Behavioral Health Resources

Aetna Health Inc

Website: https://www.aetna.com/individuals-families/mental-emotional-health.html

Aetna has an online Directory of Health Care Professionals which include their contracted Behavioral Health Professionals who specialize in mental illness, addiction and other conditions such as anxiety, depression, stress, etc.

Behavioral Health Provider Search: https://www.aetna.com/dsepublic/#/contentPage?page=providerBehavioralHealth&site_id=dse&language=en

Regence

Website: https://www.regence.com/provider/home

Behavioral Health Provider Search:

https://www.regence.com/provider/behavioral-health-providers

Request a Regence Behavioral Health Care Manager for a Member:

Regence offers case management free of charge to members who need individualized assistance navigating their behavioral health care. Regence case managers are licensed behavioral health professionals who can:

  • Be a direct point of contact with the health plan
  • Coordinate care for members with more complex needs
  • Assist members in locating mental health chemical dependency providers
  • Provide ongoing support, coaching and assistance to members

Facilities and other treatment providers may request a case manager by completing a Care Management Referral Form. https://www.regence.com/provider/care-management-referral-request-form/ A case manager will reach out within three business days of receiving the request.

Blue Cross Blue Shield (BCBS)

Website: https://www.bcbs.com/

Care Management services are available to all members at no additional cost. BCBS pair members with a care manager—a registered nurse, specialized health coach, or behavioral health clinician—to coordinate their care, support their health goals, and provide expert guidance.

Request a BCBS Behavioral Health Care Manager for a Member:

Call 1-800-392-0098

Monday through Thursday, 8:30 a.m. to 8:00 p.m. E.T

Premera Blue Cross

Regence BlueShield

Website: https://www.regence.com/provider/home

Behavioral Health Provider Search
*You can refine search by “Accepting New Patients”

TriCare

Website: https://www.tricare.mil/mentalhealth

Behavioral Health Provider Search
*You can filter by specialty*

Military OneSource                   Military Crisis Line

1-800-342-9647                                1-800-273-8255 (Press 1) Text to 838255

First Choice Health Network

Website: https://www.fchn.com/

 Behavioral Health Provider Search:
https://www.fchn.com/ProviderSearch
You can search by specialty. Examples: Mental Health, Behavioral Health, Applied Behavioral Analysis, etc.)
*You can refine search by “Accepting New Patients” *

Behavioral Health Directory: https://www.fchn.com/documents/ppo/20200109-fch-behavioral-health-directory.pdf

Behavioral Health Program:
Health Case Managers are licensed counselors who bring extensive clinical knowledge and resources to support recovery from both mental health and substance use problems.

Call (800) 808-0450 for more information Ask for a Behavioral Health Case Manager

Kaiser Permanente

Website: https://wa.kaiserpermanente.org/html/public/specialties/mental-health/mental-health-wellness

To access a mental health specialist (such as a psychiatrist, psychologist, or master’s level therapist) outside of the primary care setting, or find addiction treatment, call 1-888-287-2680, 8 a.m. to 5 p.m., Monday through Friday.

You’ll be asked a few questions to determine your mental health issue. The questions also help to match you with a specialist you’ll feel comfortable with. You may be referred to a Kaiser Permanente clinician or a community provider in your plan network, depending on your care needs and where you’re located.

Behavioral Health Provider Search
*You can refine search by “Accepting New Patients”*

United Health Care (Non-Medicaid)

Website: https://www.uhc.com/

Access to Behavioral Health Care
To find the names, phone numbers, office locations and clinical specialties of participating providers and facilities, log in to myuhc.com® and select “Find a Provider” and then the Mental Health Directory. Your primary care provider may also be able to assist with your mental health or substance use disorder or may recommend alternative providers. You may also be able to find cost estimates for mental health services on myuhc.com.

Behavioral Health Provider Search:
https://connect.werally.com/behavioralProvider/root?showBackButton=true
*You can search by people, places and conditions*

Cigna

Partnership Access Line (PAL)

A State-Funded Program Providing Mental Health consultation for questions such as diagnostic clarification, medication adjustment or treatment planning
Website

PAL for Moms (Perinatal Psychiatry Consultation Line)
Website 

Joint Base Lewis McChord Exceptional Family Member Program (EFMP)

The JBLM EFMP Systems Navigator appointments are online at https://jblmdpfr.timetap.com/ Go to the near bottom right and click next. Then choose the option that looks like the one below to make the appointment.

More information for JBLM EFMP can be found here:  https://jblm.armymwr.com/programs/EFMP

Washington State Mental Health Referral Assist Line

A Common Voice

Offers family classes to help with communication between family members that experience behavioral health issues. More information can be found on their Facebook page at: https://www.facebook.com/A-Common-Voice-559600704125787/

Please call the Director for A Common Voice: Sherry Lyons, ACVSherry@msn.com , 253-537-2145   if you have any questions on their classes or programming.